DGS Health – iMicro

Name

DGS Health GP Federation

Sector

Healthcare

Products

Structured IT Management, Connectivity, UCaaS, HSCN VPN Tokens

About the Customer

DGS Health is a GP Federation serving North Kent, bringing together GP practices across Dartford, Gravesham, and Swanley to deliver integrated healthcare services to local communities. Focused on providing safe, high-quality, and accessible care, DGS Health works collaboratively with partner organisations to support both the clinical and holistic wellbeing of their patients. Their model relies on strong coordination, secure data handling, and reliable digital systems to underpin service delivery across multiple sites.

The Challenge

As DGS Health expanded its services and collaborative working model, its existing IT infrastructure needed to evolve to support greater flexibility, scalability, and resilience. Legacy systems limited agility, made it harder to support distributed teams, and introduced risks around performance and continuity. In a healthcare environment where uptime, data security, and accessibility are critical, DGS Health required a modern, cloud-first approach that could support both current demand and future growth.

The Solution

iMicro worked closely with DGS Health to design and deliver a strategic cloud transformation. This included migrating key systems to a secure, scalable cloud platform, improving accessibility for staff across multiple locations, and strengthening the overall resilience of their IT environment. The approach was carefully planned and executed to minimise disruption to clinical services, while ensuring compliance with NHS standards and best practices around security and data protection.

The Results

The move to the cloud has enabled DGS Health to operate with significantly greater agility and confidence. Teams can now access systems reliably from multiple locations, supporting more flexible and responsive care delivery. The enhanced resilience of the platform has reduced risk and improved service continuity, while the scalable infrastructure ensures the organisation is well-positioned for future growth. Overall, DGS Health now benefits from a modern IT foundation that supports both operational efficiency and high-quality patient care.

iMicro transformed the reliability of our systems. What truly sets iMicro apart is their proactive approach to technology management, and their genuine commitment to our mission. Their deep understanding of the NHS means they understand our needs and challenges, and they are able to provide swift solutions to new demands on our services. DGS Health values the partnership we have with iMicro and wouldn’t hesitate to recommend their services to any other organisation looking for competent and dependable IT management and support.

Jolyn Phillips - Ops Director

If you’d like to find out more about how we could help your business with the areas covered in this case study, then get in touch at info@imicro.co.uk