From unreliable IT to a trusted technology partner
Name
Scallywags Nursery
Sector
Education / Childcare
Products
Structured IT Management, Leased Line, MS365, Backup, VoIP
About the Customer
Scallywags Nursery is a busy childcare provider relying on stable IT systems and reliable connectivity to support daily operations, staff coordination, and safeguarding responsibilities. Like many nurseries, their environment requires dependable WiFi coverage, secure systems, and minimal disruption to ensure the smooth running of both administrative and childcare activities.
The Challenge
Following the retirement of their previous IT support provider, Scallywags experienced a period of inconsistency with a replacement company that failed to meet expectations. This left them needing a trusted, responsive IT partner who could not only stabilise their environment but also deliver much-needed system and WiFi upgrades. With day-to-day operations depending heavily on technology, finding a provider who was both competent and easy to work with was critical.
The Solution
After being recommended by another local business, Scallywags engaged iMicro. From the outset, iMicro focused on understanding their requirements and building a clear, structured plan of works. This included upgrading systems and improving WiFi infrastructure to better support the nursery’s needs. The implementation was delivered efficiently by the iMicro team, with a strong emphasis on clear communication, reliability, and a friendly, approachable service throughout the process.
The Results
Within just a few months, Scallywags Nursery saw a significant improvement in both system performance and overall IT reliability. The upgraded infrastructure has enabled smoother day-to-day operations, while the responsive and personable support from iMicro has provided confidence and peace of mind. Combined with a fair and transparent pricing model, this has resulted in a highly satisfied customer who would strongly recommend iMicro to other businesses.
Dan formulated a plan of works, and he and his team have done everything they said they would. Solved all our problems, and been extremely efficient and friendly along the way! This, coupled with a good pricing system, has meant in the few short months since we started with iMicro, we are very happy customers indeed, and I cannot recommend them highly enough.
Joanne Watson - Director
If you’d like to find out more about how we could help your business with the areas covered in this case study, then get in touch at info@imicro.co.uk
CASE STUDY
Scallywags Nursery
From unreliable IT to a trusted technology partner